We take every precaution we can to ensure your purchase is what you ordered and has no defects. When you receive your purchase please inspect it carefully for any damages. If anything arrives damaged or defective, please contact us immediately at (512) 320-9905. We will request photographs of the packing and damaged products. The customer is responsible for all return shipping charges unless the item is damaged or defective, plus a 20% restocking fee.
If you are not satisfied with your merchandise and would like to return it, you can do so within 7 days of purchase. The customer is responsible for all return shipping charges unless the item is damaged or defective, plus a 20% restocking fee. If you are interested in doing an exchange, contact our store at 512-320-9905 or email us at firstname.lastname@example.org.
After we receive merchandise and process your return, please allow one billing cycle for any refund to appear on your credit card statement. We can only offer refunds on shipping and handling when an item is incorrectly shipped or arrives defective or damaged. Clearance items are not eligible for exchange or refunds at any time.